Orange Aero / News

Privacy Notice

Date of Last Review – May 2025

Review Frequency – 1 year

Review Date – May 2026

The data controller is Orange Aero Limited, Unit O, Howland Road Business Park, Howland Road, Thame, Oxfordshire, OX9 3GQ, Tel: +44 (0) 1844 260150.

This Privacy Notice explains how Orange Aero Limited ("we", "us", "our") collects, uses, and protects your personal data, whether provided directly by you or collected during your interactions with us. We are the data controller, as defined under the UK General Data Protection Regulation (UK GDPR).

Personal Data Collected, Stored and Processed

Name
Job title
Addresses
Telephone numbers
Email addresses
Web addresses
Social media information (e.g. LinkedIn or Instagram handles, if provided by the data subject)
Any other information you voluntarily provide to us

The information is gathered from data subjects via email, telephone, webforms, post, business cards or in person. Personal data is securely stored on our internal systems.

If, in the future, we intend to process your personal data for a purpose other than that for which it was collected, we will provide you with information on that purpose and any other relevant information.

Lawful Basis for Collecting and Storing your Personal Data

Legitimate interests

GDPR Definition: processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.

To enable us to contact our potential and existing customers and suppliers for the sale or purchase of items and services we need their contact details, for marketing to business contacts, managing supplier/customer relationships, etc. We do not use these contact details for any other purpose. The data subject would reasonably expect the processing, and it will not cause unjustified harm. We have conducted a Legitimate Interests Assessment (LIA) and kept a record of it, to ensure that we can justify our decision.

Contract

GDPR Definition: the processing is necessary for a contract you have with the individual, or because they have asked you to take specific steps before entering into a contract.

When you enter into an agreement or contract with Orange Aero for the sale or purchase of items or services and purchase agreements, we will process your personal data to provide these services to you. Without this information we will not be able to conduct business with you.

Shared Personal Data

We do not sell, rent, exchange, or otherwise share personally identifiable information with third parties unless:

We are legally required to do so;
It is necessary to fulfil a contract with you; or
We have your explicit consent.

Special Category Personal Data

We do not intentionally collect Special Category Data. If provided voluntarily, it will be processed in line with Article 9 of the UK GDPR and only with explicit consent.

Data Retention

We will undertake a regular review of all personal data to determine that it complies with the General Data Protection Regulation. If it does not, or if the data has not been used for 10 years, we will permanently delete it.

Data Transfers outside the EEA

Your personal data may be transferred outside the EEA to our Sales Department in Argentina. Data is transferred to our Sales Department in Argentina, which has been recognised by the European Commission as offering adequate protection under Article 45 UK GDPR.

Your Rights

We do not use your personal data for automated decision-making or profiling.

Right of Access

You have the right to access your personal data.

Right to Rectification

You have the right to have inaccurate personal data rectified. In certain circumstances we can refuse a request for rectification.

Right to Erasure

You have the right to have personal data erased. The right to erasure is also known as ‘the right to be forgotten’. The right is not absolute and only applies in certain circumstances.

Right to Restrict Processing

You have the right to request the restriction of your personal data. This is not an absolute right and only applies in certain circumstances.

Right to Data Portability

You have the right to obtain and reuse your personal data for your own purposes across different services. It allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without hindrance to usability.

Right to Object

You have the right to object to us processing your personal data, unless we can demonstrate legitimate grounds for the processing, which override the interests, rights and freedoms of the individual; or if it is for legal claims.

Right to withdraw consent

You have the right to let us know that you wish to withdraw your consent for the processing of your personal data at any time. Email info@orange.aero with your request to do so.

Right to Complain

You have the right to complain to the Information Commissioner’s Office (ICO) if you believe we are handling your data improperly.

Website: https://ico.org.uk

Tel: 0303 123 1113

Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Exercising your rights

You can make a request verbally or in writing and we have one calendar month to respond. We may ask you to verify your identity to ensure that your data is protected and kept secure. For privacy-related queries, please contact Hannah Parson, Orange Aero Limited, Unit O Howland Road Business Park, Howland Road, Thame, Oxfordshire, OX9 3GQ, 01844 260150, hparson@orange.aero

We rely on user consent as the lawful basis for non-essential cookies, in accordance with the PECR and UK GDPR.

Use of Cookies

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identify and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. We use both session cookies and persistent cookies on the website.

How we use Cookies

Cookies do not contain any information that personally identifies you, but personal information that we store about you may be linked, by us, to the information stored in and obtained from cookies.

The cookies used on the website include those which are strictly necessary cookies for access and navigation, cookies that track usage (performance cookies), remember your choices (functionality cookies), and cookies that provide you with targeted content or advertising.

We may use the information we obtain from your use of our cookies for the following purposes:

To recognise your computer when you visit the website
To improve the website’s usability
To analyse the use of the website
In the administration of the website
Third party cookies may be sent when you use the website

Managing Cookies

You can manage your cookie preferences through our cookie banner when you first visit the website or revisit your choices at any time.

Blocking Cookies

Most browsers allow you to refuse to accept cookies. For example:

In Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.
In Firefox you can block all cookies by clicking “Tools”, “Options”, and un-checking “Accept cookies from sites” in the “Privacy” box.
In Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.
In Safari you can block cookies by clicking “Preferences”, selecting the “Privacy” tab and “Block cookies”.
Blocking all cookies will, however, have a negative impact upon the usability of many websites. If you block cookies, you may not be able to use certain features on the website (log on, access content, use search functions).

Deleting Cookies

You can also delete cookies already stored on your computer:

In Internet Explorer, you must manually delete cookie files.
In Firefox, you can delete cookies by, first ensuring that cookies are to be deleted when you “clear private data” (this setting can be changed by clicking “Tools”, “Options” and “Settings” in the “Private Data” box) and then clicking “Clear private data” in the “Tools” menu.
In Google Chrome you can adjust your cookie permissions by clicking “Options”, “Under the hood”, Content Settings in the “Privacy” section. Click on the Cookies tab in the Content Settings.
In Safari you can delete cookies by clicking “Preferences”, selecting the “Privacy” tab and “Remove All Website Data”.

Obviously, doing this may have a negative impact on the usability of many websites.

We log visitors’ domain and IP address automatically; this information does not identify you as an individual, but only the computer that is being used to view the site. This data is used to see where the site is being used in the world to ensure coverage, and for click stream analysis to help better understand site usage, so that we can improve our service to you. We do not link information automatically logged by such means with personal data about specific individuals.

Collection of Non-Personally Identifiable Information

We collect anonymous visitor information like IP addresses, browser types, referring pages, pages visited, and time spent on the website. We collect this non-personally identifiable information for the following purposes:

To provide anonymous statistical analysis of web page traffic patterns for our website
To administer our website and servers
To allow for auditing of our services by third parties
To improve our website

Combination of Browsing Information with Personal Information

We do not combine traffic analysis data with personal data unless you voluntarily provide it via our web forms.

Use of Aggregated Data

We may share non-personal aggregate statistics (group) data about our site visitors’ traffic patterns with partners or other parties. However, we do not sell any information about individual users.

Website disclaimer

The information contained on the website is for general information purposes only. The information is provided by Orange Aero Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of the website.

Through the website you can link to other websites which are not under the control of Orange Aero Limited. We have no control over the nature, content, or availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Orange Aero Limited takes no responsibility for, and shall not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

The website is owned and operated by Orange Aero Limited, a company registered in England and Wales under company number 2990055 with a registered office at Yew Tree House, Lewes Road, Forest Row, East Sussex, RH18 5AA, United Kingdom.

Tel: +44 (0) 1844 260150

Email: info@orange.aero

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.